Privacy Policy

Privacy Policy for Dr. Teny

At Dr. Teny, accessible from https://drteny.com, we value the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you place an order or create an account, we may collect:

  • Name

  • Phone number

  • Email address

  • Shipping and billing addresses

  • Payment information (secured and processed via third-party payment gateways)

b. Non-Personal Information

We may collect:

  • Browser type and version

  • IP address

  • Pages visited

  • Device type and operating system

  • Referral source

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders

  • To manage your account and provide customer support

  • To personalize your shopping experience

  • To send order updates, promotions, and marketing communications (you can opt out)

  • To detect and prevent fraudulent transactions

  • To improve website functionality and user experience

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with:

  • Payment gateways (e.g., SSLCommerz, bKash) to process transactions

  • Delivery partners to ship your order

  • Service providers who help with hosting, marketing, and analytics

  • Law enforcement or government agencies when required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track website usage and performance

  • Enable remarketing and advertising on platforms like Facebook or Google

You can disable cookies through your browser settings, but it may affect your shopping experience.

5. Data Security

We implement industry-standard security measures to protect your data. Your personal information is encrypted and stored securely. However, no system is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your data

  • Request correction of incorrect information

  • Request deletion of your data

  • Opt out of marketing emails

To exercise these rights, contact us at support@drteny.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 Email: info@drteny.com